Truist Bank is seeking a Universal Banker for their Ephrata North Branch, responsible for providing exceptional client service, completing transactions, and supporting sales activities. The ideal candidate should have relevant experience in client service and financial transactions, with a focus on relationship building
Job Summary
Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
Adhere to internal controls, operational procedures and risk management policies.
Matching Summary
Match Score: 85
Truist Bank is seeking a Universal Banker for their Ephrata North Branch, responsible for providing exceptional client service, completing transactions, and supporting sales activities. The ideal candidate should have relevant experience in client service and financial transactions, with a focus on relationship building.
Skills & Requirements
Must-have
Client transaction completion
Accurate money handling
Superior client service
Outbound calling support
Integrated Relationship Management
Nice-to-have
Digital self-service education
Sales and service activities
Team sales process participation
Key Requirements
High school diploma or equivalent
Two years of teller or cash handling experience
Six months of client relationship building or sales experience