As a Partner Technical Success Manager at AvePoint, you'll play a pivotal role in ensuring our partners and their customers derive maximum value from our product stack
Job Summary
As a Partner Technical Success Manager at AvePoint, you'll play a pivotal role in ensuring our partners and their customers derive maximum value from our product stack.
We'll support your journey with continuous training and mentorship.
AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms.
Matching Summary
As a Partner Technical Success Manager at AvePoint, you'll play a pivotal role in ensuring our partners and their customers derive maximum value from our product stack.
Skills & Requirements
Must-have
Technical resource for AvePoint software
Solve problems during trial and deployment
Respond to partner queries within 24 hours
Setup AvePoint Elements platform
Resolve partner technical support cases
Knowledge of Microsoft 365 security & compliance
Nice-to-have
Openness to constructive feedback
Hold team members accountable
Share product and market information
Active and positive team participation
Mentorship to junior team members
Additional languages are a plus
Key Requirements
Relevant experience as a technical professional
Understanding of the channel business model
Experience in delivery/pre-sales of Microsoft 365 solutions