Base: $22.00 - $28.00 ph; bonus/equity: not specif...
Fully remote
1 year customer service experience
1 year contact center environment
1 year healthcare industry experience
Labcorp is seeking a Remote Client Services Representative to serve as a liaison between the company, customers, and patients, ensuring effective communication and resolution of inquiries. The role requires experience in customer service and the healthcare industry, and offers a range of benefits including comprehensive health coverage and opportunities for professional growth
Job Summary
The role serves as a liaison between Labcorp, customers, patients, and sales reps to ensure timely resolution of inquiries.
Employees must review test forms for accuracy, manage medical records, and maintain CRM data while adhering to HIPAA protocols.
Comprehensive benefits including medical, dental, vision, 401(k), and tuition reimbursement are available for eligible employees working 20+ hours per week.
Matching Summary
Match Score: 85
Labcorp is seeking a Remote Client Services Representative to serve as a liaison between the company, customers, and patients, ensuring effective communication and resolution of inquiries. The role requires experience in customer service and the healthcare industry, and offers a range of benefits including comprehensive health coverage and opportunities for professional growth.
Salary
Base: $22.00 - $28.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement, Employee Stock Purchase Plan
Skills & Requirements
Must-have
1 year customer service experience
1 year contact center environment
1 year healthcare industry experience
High School Diploma or equivalent
HIPAA compliance knowledge
Nice-to-have
Bilingual in Spanish
Associate's degree or higher
Siebel or Laboratory Information Systems experience