BELGACOM INTERNATIONAL CARRIER SERVICES ASIA PTE. LTD.
Islandwide, Singapore
Not specified (please confirm with the job description)
Business-level japanese proficiency
Mobile data technologies ipx lte sms
End-to-end customer lifecycle management
The Engagement Manager position at Belgacom International Carrier Services Asia Pte. Ltd. focuses on managing the customer lifecycle for Japanese-speaking clients in the APAC region. The role requires a strong technical background in mobile data technologies and excellent communication skills to ensure high-quality service and customer satisfaction
Job Summary
The Engagement Manager is responsible for managing the full customer lifecycle in the APAC region with a focus on supporting Japanese-speaking customers.
This role oversees pre-sales, delivery, and service management across the Telco product suite to ensure high-quality customer engagement.
You will act as a key liaison between customers and internal teams, ensuring accurate translation of business and technical requirements.
Matching Summary
Match Score: 85
The Engagement Manager position at Belgacom International Carrier Services Asia Pte. Ltd. focuses on managing the customer lifecycle for Japanese-speaking clients in the APAC region. The role requires a strong technical background in mobile data technologies and excellent communication skills to ensure high-quality service and customer satisfaction.
Skills & Requirements
Must-have
Business-level Japanese proficiency
Mobile data technologies IPX LTE SMS
End-to-end customer lifecycle management
Technical requirement translation
Nice-to-have
Multicultural environment experience
Strong negotiation skills
Regional strategy contribution
Key Requirements
Business-level proficiency in Japanese and English
Strong technical knowledge in mobile data technologies