Lead an inbound team supporting members across phone, chat and email channels to deliver exceptional service levels and achieve member satisfaction targets
Job Summary
Lead an inbound team supporting members across phone, chat and email channels to deliver exceptional service levels and achieve member satisfaction targets.
Coach and mentor team members to create a high-performing and culturally aligned workforce, fostering a positive, inclusive team culture.
Enjoy benefits including corporate gold hospital insurance, additional wellbeing days, volunteering days, paid parental leave, and corporate discounts.
Matching Summary
Lead an inbound team supporting members across phone, chat and email channels to deliver exceptional service levels and achieve member satisfaction targets.