Automotive Fixed Operations Manager

Lithia Chrysler Great Falls

Great Falls, Montana, USA
Not specified
Manage service and parts staff
Customer service excellence
Attain performance targets
Lithia Chrysler Great Falls is seeking an Automotive Fixed Operations Manager to oversee service and parts operations, ensuring exceptional customer service and adherence to performance targets. The role involves staff recruitment, training, customer engagement, and administrative tasks to maintain operational efficiency

Job Summary

  • Manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsible for the hiring, training and development of all related personnel, and serves as the liaison between the store and Lithia Home Offices Fixed Operations.
  • Offers best in class industry benefits including competitive pay, opportunities for career advancement, medical, dental, and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Lithia Chrysler Great Falls is seeking an Automotive Fixed Operations Manager to oversee service and parts operations, ensuring exceptional customer service and adherence to performance targets. The role involves staff recruitment, training, customer engagement, and administrative tasks to maintain operational efficiency.

Skills & Requirements

Must-have

  • Manage Service and Parts staff
  • Customer service excellence
  • Attain performance targets
  • Staff hiring and development
  • Liaison with Home Office
  • Compliance with policies
  • Inspect repair orders daily

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Adaptability to change
  • Accountability and results-focus
  • Humility and continuous learning
  • Team player with positive attitude

Key Requirements

  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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