Collections And Recoveries Officer

Absa

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Manage customer debt
Negotiate repayment
Collections tactics
** Absa is seeking a Collections and Recoveries Officer responsible for managing customer debt through effective negotiation and collections strategies to minimize losses. The role involves meeting monthly targets, adhering to company policies, and ensuring customer satisfaction while managing risks. **

Job Summary

  • The job holder will primarily be responsible to manage customer debt through effective and efficient collections tactics in order to minimise the loss to Absa.
  • Negotiating payments and minimising loss is a key responsibility, involving agreeing collections targets and meeting productivity requirements.
  • The role requires adherence to all company policies, procedures, and relevant Acts and Statutory requirements, while also maintaining customer service standards.

Matching Summary

Match Score: 75

** Absa is seeking a Collections and Recoveries Officer responsible for managing customer debt through effective negotiation and collections strategies to minimize losses. The role involves meeting monthly targets, adhering to company policies, and ensuring customer satisfaction while managing risks. **

Skills & Requirements

Must-have

  • manage customer debt
  • negotiate repayment
  • collections tactics
  • minimize loss
  • customer account history analysis

Nice-to-have

  • customer service
  • professional manner
  • risk management
  • fraudulent accounts identification

Key Requirements

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter