Sway Sourcing is seeking a Senior IT Support Specialist to work on-site in Köping, with regular travel to Flen. The role focuses on ensuring high operational quality in an industrial environment through user support and preventative maintenance
Job Summary
The role involves ensuring high operational quality in an industrial environment through onsite support and preventive maintenance.
Candidates must manage incident, problem, and change processes while supporting applications and core infrastructure.
Fluency in both Swedish and English is required to effectively communicate with users and stakeholders.
Matching Summary
Match Score: 85
Sway Sourcing is seeking a Senior IT Support Specialist to work on-site in Köping, with regular travel to Flen. The role focuses on ensuring high operational quality in an industrial environment through user support and preventative maintenance.
Skills & Requirements
Must-have
5+ years onsite IT support experience
Incident problem change management
Windows 7/10/11 and Microsoft 365
Active Directory and Entra ID knowledge
Network VPN printer troubleshooting skills
Nice-to-have
Citrix and Intune experience preferred
Remote support tool proficiency
Hardware configuration and restoration skills
Self-directed and solution-oriented mindset
Key Requirements
Minimum 5 years of onsite IT support experience
Experience with ticketing systems like Zendesk or ServiceNow
Valid work authorization and background check clearance required
Work Rights
Background check including work rights verification required