It Delivery Manager (m/w/d) Infrastructure Platforms

Rolls-Royce

Friedrichshafen, Germany
On-site
Define and manage it infrastructure services
Manage external it service providers
Service reviews and management reports
Rolls-Royce is seeking an IT Delivery Manager for Infrastructure Platforms in Friedrichshafen, Germany, to oversee the management and delivery of IT services through external providers. The role requires strong customer orientation, excellent communication skills, and several years of experience in IT service management

Job Summary

  • Capture and validate customer requirements for global IT infrastructure services.
  • Manage the delivery of IT services in a sourced environment and ensure ongoing operation by Managed Service Providers.
  • Improve service delivery through effective service management aligned with the ITIL Framework.

Matching Summary

Match Score: 85

Rolls-Royce is seeking an IT Delivery Manager for Infrastructure Platforms in Friedrichshafen, Germany, to oversee the management and delivery of IT services through external providers. The role requires strong customer orientation, excellent communication skills, and several years of experience in IT service management.

Skills & Requirements

Must-have

  • Define and manage IT infrastructure services
  • Manage external IT service providers
  • Service reviews and management reports
  • ITIL Framework adherence
  • Customer requirements validation

Nice-to-have

  • Service-oriented IT understanding
  • Customer-centric approach
  • Structured and independent work style
  • Decision-making and assertiveness

Key Requirements

  • Several years of experience defining, awarding, and managing IT services from external providers
  • Several years of experience collaborating with and managing external IT service providers
  • Strong customer orientation and communication skills
  • Very good German and English language skills
  • Independent and structured working method
  • Decision-making ability and high assertiveness

Work Rights

Not specified

Tailored Resume

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