Rehabilitation Clinical Support Associate

Indiana University Health

Indianapolis, IN, US
Patient registration and scheduling
Insurance verification and prior authorization
Customer service in medical setting
This position oversees patient flow from point of entry to destination and ensures timely, accurate and professional services

Job Summary

  • This position oversees patient flow from point of entry to destination and ensures timely, accurate and professional services.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
  • At Indiana University Health, your personal and professional growth is a top priority with access to advanced clinical training, leadership development, and promotion opportunities.

Matching Summary

This position oversees patient flow from point of entry to destination and ensures timely, accurate and professional services.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and prior authorization
  • Customer service in medical setting
  • Basic proficiency in MS Office
  • Coordination of benefits
  • Communication with payers and patients

Nice-to-have

  • Operational performance improvement
  • Infection control and safety compliance
  • Inventory management of department supplies
  • Team-oriented and compassionate work ethic

Key Requirements

  • High School Diploma or GED
  • 0-3 years customer service or medical experience
  • Minimum one-year medical office experience or equivalent
  • Experience in insurance verification and medical terminology
  • Basic proficiency in MS Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter