Commercial Service Supervisor

Mnbankandtrust

Williamsville, New York, United States of America
Base: $62,200.00 - $103,600.00 annual; bonus/equit...
Supervise commercial support team
Operational and technical expertise
Risk mitigation and cost reduction
Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures

Job Summary

  • Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures.
  • Make recommendations for improving processes to mitigate risk, save time, reduce costs, or improve customer satisfaction.
  • Responsible for performance management, employee development, employee engagement, and disciplinary action for the assigned commercial support team.

Matching Summary

Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures.

Salary

Base: $62,200.00 - $103,600.00 Annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • supervise commercial support team
  • operational and technical expertise
  • risk mitigation and cost reduction
  • employee development and engagement
  • internal and external partnerships

Nice-to-have

  • champion for team partnership
  • proactively document procedures
  • develop new service processes
  • ambassador for Commercial Service Team

Key Requirements

  • Bachelor's degree or 3 years customer service/operations experience in Banking
  • 5 years higher education/experience in lieu of degree
  • 2 years supervisory experience
  • mentoring and coaching experience

Work Rights

Not specified

Tailored Resume

Cover Letter