Wise is a global technology company on a mission to make moving and managing money easier and cheaper for everyone
Job Summary
Wise is a global technology company on a mission to make moving and managing money easier and cheaper for everyone.
The Card Disputes Team Lead will manage operational workload, set goals, and ensure teams meet SLAs and optimize capacity.
The company values diversity, equity, and inclusion, celebrating international teams and fostering an environment where every Wiser feels respected and empowered.
Matching Summary
Wise is a global technology company on a mission to make moving and managing money easier and cheaper for everyone.
Skills & Requirements
Must-have
card issuance/card disputes domain
leading operational teams
building teams and developing people
working with different functions
analytical skills
workforce management tools
Nice-to-have
driving collaboration
supporting people
emphasizing people's strengths
operational excellence
risk mitigation
Key Requirements
5+ years experience in card disputes
Experience leading operational teams
Track-record of building and developing people
Experience collaborating with engineering, analytics, and product teams