Associate Patient Access Specialist - Talent Pool

Hummingbird Healthcare

Remote, US
Base: $17.00 to $22.00 ph; new hires start between...
Fully remote
Strong communication skills
Ability to stay calm under stress
Typing speed of at least 50 wpm
This role serves as the first point of contact for patients calling to schedule appointments, update records, or get technical support with MyChart

Job Summary

  • This role serves as the first point of contact for patients calling to schedule appointments, update records, or get technical support with MyChart.
  • Hummingbird offers paid structured onboarding, ongoing mentorship, and a clear career path from Associate to Senior Specialist roles.
  • The position requires full attention during scheduled hours with no overlapping outside employment and mandates being camera-ready during interactions.

Matching Summary

This role serves as the first point of contact for patients calling to schedule appointments, update records, or get technical support with MyChart.

Salary

Base: $17.00 to $22.00 per hour; New hires start between $17.00 and $20.00; Benefits: Comprehensive medical, dental, vision, PTO, 401(k), parental leave

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to stay calm under stress
  • Typing speed of at least 50 WPM
  • Remote work availability
  • Camera-ready for training and work

Nice-to-have

  • Curiosity about healthcare systems
  • Growth mindset and openness to feedback
  • Experience in customer service or hospitality
  • Technical aptitude for learning new software
  • Team collaboration and kindness

Key Requirements

  • No medical experience required
  • Must be U.S.-based for remote work
  • Availability for Monday-Friday shifts

Work Rights

Not specified

Tailored Resume

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