Patient Service Rep I - Er 3rd

Advocate Health

Good Samaritan IL, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Customer service philosophy
Aidet standards
Electronic systems for coverage confirmation
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Responsible for security authorization and precertification of inpatient and outpatient services.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Customer service philosophy
  • AIDET standards
  • Electronic systems for coverage confirmation
  • Verify eligibility using stand-alone software
  • Accurate patient demographic and insurance entry
  • Manage incoming and outgoing calls

Nice-to-have

  • Team building activities
  • Contribute to quality initiatives
  • Participate in team projects

Key Requirements

  • High School Diploma
  • 2 years of experience in Patient Access or related field
  • Intermediate math skills
  • Typing 25 WPM
  • Basic understanding of web-based systems
  • Proficiency in data entry

Work Rights

Not specified

Tailored Resume

Cover Letter