Patient Support Training, Associate Director

Vertex Pharmaceuticals

Boston, MA, United States
$157,000 - $235,600; bonus + equity eligible; comp...
On-site
Patient support training development
Adult learning principles
Cross-functional collaboration
Develop and execute onboarding training programs to ensure Patient Support teams are certified experts in Vertex products and Patient Support processes

Job Summary

  • Develop and execute onboarding training programs to ensure Patient Support teams are certified experts in Vertex products and Patient Support processes.
  • Partner with Patient Support Operations, marketing, and other cross-functional teams to develop training strategy and recommend solutions.
  • Leverage adult learning principles to identify, design, and deliver innovative learning experiences across various modalities.

Matching Summary

Develop and execute onboarding training programs to ensure Patient Support teams are certified experts in Vertex products and Patient Support processes.

Salary

$157,000 - $235,600; Bonus and equity eligible; Comprehensive benefits package

Skills & Requirements

Must-have

  • Patient Support training development
  • Adult learning principles
  • Cross-functional collaboration
  • Vendor and budget management
  • Training impact measurement

Nice-to-have

  • Motivate and engage adult learners
  • Positive team-focused approach
  • Develop rapport and credibility

Key Requirements

  • 5+ years of experience in pharmaceutical/biotech industry
  • 3+ years commercial patient services training experience
  • Bachelor's Degree required
  • Ability to work in hybrid capacity or on site

Work Rights

Not specified

Tailored Resume

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