Executive / Senior Executive (learning Experience Management)

Singapore University of Social Sciences

Singapore, Singapore
Competitive pyy pyckage; not specified; medical be...
On-site
End-to-end training operations management
Skillsfuture singapore tpg compliance
Learner screening and eligibility checks
The Singapore University of Social Sciences (SUSS) is seeking an Executive/Senior Executive for Learning Experience Management to oversee training operations, ensuring effective delivery of educational programs. The ideal candidate will have relevant experience in training administration and customer service, with a commitment to high-quality outcomes in a dynamic environment

Job Summary

  • The role involves managing day-to-day training operations and ensuring smooth delivery of learner services from pre-course advisory to post-course support.
  • Candidates must ensure strict compliance with SkillsFuture Singapore requirements and maintain accurate records for reporting purposes.
  • The organization offers a competitive pay package, hybrid work arrangements, and extensive lifelong learning opportunities for career growth.

Matching Summary

Match Score: 85

The Singapore University of Social Sciences (SUSS) is seeking an Executive/Senior Executive for Learning Experience Management to oversee training operations, ensuring effective delivery of educational programs. The ideal candidate will have relevant experience in training administration and customer service, with a commitment to high-quality outcomes in a dynamic environment.

Salary

Competitive Pay Package; Not specified; Medical Benefits, Flex Benefits, Family Care Leaves

Skills & Requirements

Must-have

  • End-to-end training operations management
  • SkillsFuture Singapore TPG compliance
  • Learner screening and eligibility checks
  • Escalated case investigation and resolution
  • SOP and process improvement implementation

Nice-to-have

  • Experience in WSQ programme administration
  • Strong interpersonal communication skills
  • Adaptability in fast-paced service environment
  • Resourceful team player mindset
  • Familiarity with outsourced service team guidance

Key Requirements

  • Tertiary qualification in any discipline
  • 3-5 years relevant experience in training or operations
  • Experience within education sector or continuing education providers

Work Rights

Not specified

Tailored Resume

Cover Letter