We’re obsessed with making hard work pay off, for our people, our customers, and the world around us
Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
We proactively detect and eliminate performance bottlenecks, minimize downtime, and optimize system efficiency using advanced monitoring, disciplined engineering practices, and close collaboration with partner teams.
Matching Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Analyze logs and performance metrics
Debug service pipelines
Structured troubleshooting
Root-cause analysis
Monitor platform health and performance
Resolve performance and availability incidents
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Key Requirements
At least 2 years of experience in customer support engineering
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience
Experience with ticketing systems (e.g., Jira, ServiceNow, Salesforce)
Strong fundamentals in operating systems (Windows/Linux), networking, and cloud concepts