Customer Service Representative Ii (inside Sales)

GPC Tools & Equipment Sydney

Westland, MI, United States
Customer order placement
Negotiating sale and purchase prices
Building customer relationships
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role involves influencing gross profit through negotiating sale and purchase prices, and building customer relationships to drive repeat business.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Skills & Requirements

Must-have

  • Customer order placement
  • Negotiating sale and purchase prices
  • Building customer relationships
  • Inventory level management
  • Sourcing products
  • Cost effective shipping methods

Nice-to-have

  • Guidance to less experienced staff
  • Process improvement initiatives
  • Handling challenging inquiries

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Ability to multi-task
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter