Engineer- Field It Support

Johnson Controls OpenBlue

Shibuya, Japan
Fully remote
On-site and remote hardware/software/network support
It security protocols enforcement
It asset lifecycle management
Johnson Controls OpenBlue is seeking a Field IT Support Engineer to join their Tokyo office, emphasizing hands-on IT support and collaboration with global teams. The ideal candidate should possess strong bilingual communication skills, technical expertise in IT infrastructure, and experience in a multinational environment

Job Summary

  • Provide on-site and remote support for hardware, software, and network issues to minimize downtime and ensure business continuity.
  • Oversee the lifecycle of IT assets including procurement, deployment, tracking, and disposal of hardware and mobile devices.
  • Support Windows Autopilot provisioning and device staging processes to ensure smooth deployment and configuration of endpoints.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking a Field IT Support Engineer to join their Tokyo office, emphasizing hands-on IT support and collaboration with global teams. The ideal candidate should possess strong bilingual communication skills, technical expertise in IT infrastructure, and experience in a multinational environment.

Skills & Requirements

Must-have

  • On-site and remote hardware/software/network support
  • IT security protocols enforcement
  • IT asset lifecycle management
  • Windows Autopilot device staging
  • Multinational IT operations experience

Nice-to-have

  • Proactive and technically skilled
  • Strong bilingual communication skills
  • Familiarity with Japanese business culture
  • Exposure to ServiceNow ITSM platforms

Key Requirements

  • Minimum 4–5 years in IT operations
  • Native or business-level Japanese and English
  • JLPT N2 or above

Work Rights

Not specified

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