Renewal Manager

Workday

Warsaw, Poland
Base: zł116,200 pln - zł174,200 pln; bonus/equity:...
50% onsite
Customer success organization
Maximize customer retention
Minimize financial attrition
Workday is seeking a Renewal Manager for their Warsaw office to lead the end-to-end renewal process for a portfolio of global planning accounts. The role demands strong negotiation skills and a strategic mindset to maximize contract value and customer retention while fostering a collaborative environment

Job Summary

  • We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.
  • As a Renewal Manager, you will own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Renewal Manager for their Warsaw office to lead the end-to-end renewal process for a portfolio of global planning accounts. The role demands strong negotiation skills and a strategic mindset to maximize contract value and customer retention while fostering a collaborative environment.

Salary

Base: zł116,200 PLN - zł174,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • customer success organization
  • maximize customer retention
  • minimize financial attrition
  • end-to-end renewal process
  • global planning accounts
  • win/win negotiation strategies
  • rolling 120-day forecast

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • integrity, empathy, and shared enthusiasm
  • leverage AI/Automation into deal processes

Key Requirements

  • 6+ years' customer facing experience
  • B2B SaaS environment experience
  • Complex contract renewal processes
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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