Mortuary Operations Specialist (hua Yuan)

Service Corp

Whittier, CA, US
Base: $20.00ph - $22.00ph; bonus/equity: not speci...
Hybrid
Bilingual chinese speaking required
Culturally astute in asian memorializing
Handle emotional distress situations
Service Corp is seeking a Mortuary Operations Specialist in Whittier, CA, responsible for providing customer support to families during emotionally sensitive times, assisting with administrative tasks, and coordinating ceremonial events. The ideal candidate should have experience in customer service, strong interpersonal skills, and cultural sensitivity, particularly in Asian memorial practices

Job Summary

  • The role involves receiving families, providing guidance during arrangement conferences, and managing personal belongings of the deceased.
  • Candidates must be bilingual in Chinese and culturally astute regarding Asian memorializing traditions to serve diverse families effectively.
  • The position requires physical capability to lift up to 50lbs and the ability to maintain professionalism while working in an atmosphere heavy with grief.

Matching Summary

Match Score: 85

Service Corp is seeking a Mortuary Operations Specialist in Whittier, CA, responsible for providing customer support to families during emotionally sensitive times, assisting with administrative tasks, and coordinating ceremonial events. The ideal candidate should have experience in customer service, strong interpersonal skills, and cultural sensitivity, particularly in Asian memorial practices.

Salary

Base: $20.00/hr - $22.00/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Chinese speaking required
  • Culturally astute in Asian memorializing
  • Handle emotional distress situations
  • Data entry into HMIS software system
  • Lift up to 50lbs including caskets
  • Current Hepatitis B vaccination required

Nice-to-have

  • Warmth and compassion under pressure
  • Diplomatic communication style
  • Flexibility for evenings and weekends
  • Experience with cemetery products
  • Team collaboration skills

Key Requirements

  • High School Diploma or equivalent
  • At least two years reception or customer service experience
  • CA Drivers License and good driving record
  • Current Hepatitis B vaccination (HBV)
  • Bilingual Chinese speaking proficiency

Work Rights

Not specified

Tailored Resume

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