Proficiency in indonesian english and mandarin languages
The role involves providing comprehensive information on bank products and services while managing customer account requests such as opening or closing accounts
Job Summary
The role involves providing comprehensive information on bank products and services while managing customer account requests such as opening or closing accounts.
Employees must ensure strict adherence to anti-money laundering (APU/PPT) and sanctions regulations while maintaining high-quality service standards.
The position requires fluency in Bahasa Indonesia, English, and Mandarin to serve a diverse client base at UOB Plaza.
Matching Summary
The role involves providing comprehensive information on bank products and services while managing customer account requests such as opening or closing accounts.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Knowledge of KYC APU/PPT/PPPSPM regulations
Ability to handle customer complaints effectively
Proficiency in Indonesian English and Mandarin languages
Nice-to-have
Strong relationship building skills with clients
Experience in cross-selling banking products
Commitment to long-term team success values
Key Requirements
Fluency in Bahasa Indonesia, English, and Mandarin