Lead Customer Service Representative

Destination Pet

Base: $15.00ph doe; bonus/equity: tips; benefits: ...
1+ year in customer service role
Experience handling escalated client issues
Ability to lift 40 lbs
Destination Pet is revolutionizing the pet industry with a focus on elevating the love and lives of pet families

Job Summary

  • Destination Pet is revolutionizing the pet industry with a focus on elevating the love and lives of pet families.
  • The Lead Customer Service Representative will lead by example and manage client interactions with empathy and clarity.
  • Full-time benefits include medical, dental, vision, and 401K match.

Matching Summary

Destination Pet is revolutionizing the pet industry with a focus on elevating the love and lives of pet families.

Salary

Base: $15.00/hour DOE; Bonus/Equity: tips; Benefits: Medical, Dental, Vision, Mental Health, Life, Disability, 401K Match, Discounted Pet Insurance, PTO

Skills & Requirements

Must-have

  • 1+ year in customer service role
  • experience handling escalated client issues
  • ability to lift 40 lbs

Nice-to-have

  • team-oriented mindset
  • patience under pressure
  • strong communication skills

Key Requirements

  • high school diploma or equivalent required
  • training and mentoring new CSRs

Work Rights

Not specified

Tailored Resume

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