Bilingual Customer Service Advocate I- Mandarin

Centene

Base: $16.35 - $23.46 ph; bonus/equity: not specif...
Hybrid
Bilingual english mandarin strongly preferred
High pace contact center environment
Crm application documentation skills
This role serves as the first-line advocate responsible for resolving routine inquiries and preventing complaints from escalating for Centene's 28 million members

Job Summary

  • This role serves as the first-line advocate responsible for resolving routine inquiries and preventing complaints from escalating for Centene's 28 million members.
  • The position offers a comprehensive benefits package including health insurance, 401K, stock purchase plans, and tuition reimbursement alongside competitive pay.
  • Candidates must be authorized to work in the U.S. without visa sponsorship and adhere to strict quality standards and regulatory policies.

Matching Summary

This role serves as the first-line advocate responsible for resolving routine inquiries and preventing complaints from escalating for Centene's 28 million members.

Salary

Base: $16.35 - $23.46 per hour; Bonus/Equity: Not specified; Benefits: Health insurance, 401K, stock purchase plans, tuition reimbursement, PTO

Skills & Requirements

Must-have

  • Bilingual English Mandarin strongly preferred
  • High pace contact center environment
  • CRM application documentation skills

Nice-to-have

  • Experience with multiple systems multitasking
  • Entry-level position open to new graduates
  • Flexible remote work schedule preference

Key Requirements

  • High School diploma or GED required
  • Must be authorized to work in the U.S.
  • No visa sponsorship available now or in future

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter