Lloyds Banking Group - Customer Support - Lincoln

Scottish Widows (Lloyds)

Lincoln, United Kingdom
Base: £18,340 increasing to £18,865 after 6 months...
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Face-to-face customer support
Building relationships with customers
Acting with care and integrity
** Lloyds Banking Group is seeking a part-time Customer Support professional for their Lincoln location, focusing on delivering exceptional customer service across their branches. The role offers opportunities for skill progression and career advancement within a supportive and inclusive environment. **

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities.
  • We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.

Matching Summary

Match Score: 75

** Lloyds Banking Group is seeking a part-time Customer Support professional for their Lincoln location, focusing on delivering exceptional customer service across their branches. The role offers opportunities for skill progression and career advancement within a supportive and inclusive environment. **

Salary

Base: £18,340 increasing to £18,865 after 6 months; Bonus/Equity: Not specified; Benefits: Generous pension contribution, annual performance-related bonus, private medical benefit, share schemes, adaptable benefits, 22 days’ holiday plus bank holidays, wellbeing initiatives, generous parental leave

Skills & Requirements

Must-have

  • face-to-face customer support
  • building relationships with customers
  • acting with care and integrity
  • delivering on promises
  • collaborating with colleagues

Nice-to-have

  • people person
  • showing empathy
  • going above and beyond

Key Requirements

  • One year's Customer service experience
  • Homeworking criteria if applicable

Work Rights

Not specified

Tailored Resume

Cover Letter