Major Incident Management Workload Coordinator

Fiserv

Berkeley Heights, NJ, US
Base: $100,000.00 - $165,600.00; bonus/equity: not...
Detail-oriented and proactive
Proficiency in command center technologies
Experience in major incident management
Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers

Job Summary

  • Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers.
  • The Major Incident Management Workload Coordinator will optimize resource allocation and enhance performance.
  • This role requires working in a fast-paced, high-stress environment with a focus on critical decision making.

Matching Summary

Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers.

Salary

Base: $100,000.00 - $165,600.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Detail-oriented and proactive
  • Proficiency in Command Center technologies
  • Experience in Major Incident Management

Nice-to-have

  • Experience with the Atlassian Suite
  • Strong working knowledge of IT infrastructure
  • ITIL Foundational certification

Key Requirements

  • Minimum 5 years in Command Center environment
  • Minimum 3 years in Service Management
  • Proficient in MS Office Tools and ServiceNow

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter