Email Account Manager

Merkle

New York, New York, US
Base: $68,000 - $110,400; bonus/equity: not specif...
Hybrid
Client satisfaction
Exceptional service
Marketing strategies execution
The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills

Job Summary

  • The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills.
  • The Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies.
  • Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.

Matching Summary

The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills.

Salary

Base: $68,000 - $110,400; Bonus/Equity: Not specified; Benefits: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.

Skills & Requirements

Must-have

  • client satisfaction
  • exceptional service
  • marketing strategies execution
  • daily client contact
  • internal SME contact
  • marketing automation platforms

Nice-to-have

  • strong interpersonal skills
  • attention to detail
  • work well in fast-changing environment
  • think operationally and strategically

Key Requirements

  • Bachelor's degree required
  • 3-5 years of experience
  • client services/account management experience
  • working knowledge of online and offline creative development
  • working knowledge of digital marketing
  • working knowledge of multi-channel/integrated marketing
  • working knowledge of campaign management
  • working knowledge of operations management
  • Hands-on experience with Braze or Salesforce Marketing Cloud is a plus

Work Rights

Not specified

Tailored Resume

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