Strategic Customer Success Manager

Liveviewtechnologiesinc

American Fork, United States
On-site
Strategic partnerships with key stakeholders
Drive client time-to-value
Product expert for training sessions
LiveView Technologies is seeking a Strategic Customer Success Manager to enhance customer relationships and ensure satisfaction with their AI-driven security solutions. The ideal candidate will have a background in customer success, preferably in the technology sector, and possess strong communication and problem-solving skills

Job Summary

  • As a Strategic Customer Success Manager at LVT, you will be responsible for developing and maintaining loyal and lasting relationships with customers.
  • Drive client time-to-value by collaborating with internal teams to facilitate a smooth, efficient onboarding.
  • We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

Matching Summary

Match Score: 85

LiveView Technologies is seeking a Strategic Customer Success Manager to enhance customer relationships and ensure satisfaction with their AI-driven security solutions. The ideal candidate will have a background in customer success, preferably in the technology sector, and possess strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Strategic partnerships with key stakeholders
  • Drive client time-to-value
  • Product expert for training sessions
  • Proactively monitor accounts for issues
  • Manage full renewal cycle
  • Collect and analyze customer feedback

Nice-to-have

  • Customer-centric mindset
  • Executive-level presence
  • Team collaboration

Key Requirements

  • Bachelor's degree in Business, Marketing, or related field
  • Proven experience in customer success or account management
  • Strong understanding of video surveillance, analytics, or related technologies
  • 30% travel requirement
  • Manage 10+ strategic accounts (Average ARR 1Million+)

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter