Customer Success Manager, Corporate Tax

Thomson Reuters

Base: $93,100 - $172,900 usd; bonus/equity: target...
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8+ years professional experience
3+ years customer success experience
Direct or indirect tax experience
** Thomson Reuters is seeking a Customer Success Manager for their Corporate Tax division, focusing on building customer relationships and driving retention through effective management of client success strategies. The ideal candidate should have significant experience in customer success and direct or indirect tax, along with proficiency in relevant technology tools. **

Job Summary

  • The Customer Success Manager is responsible for managing a book of Concierge and/or Advisory customers to drive performance towards strategic objectives and retention goals.
  • Candidates must partner with customers to define success, deliver educational activities throughout their lifecycle, and track progress toward business outcomes.
  • Thomson Reuters offers comprehensive benefits including flexible vacation, two company-wide Mental Health Days off, and access to the Headspace app.

Matching Summary

Match Score: 75

** Thomson Reuters is seeking a Customer Success Manager for their Corporate Tax division, focusing on building customer relationships and driving retention through effective management of client success strategies. The ideal candidate should have significant experience in customer success and direct or indirect tax, along with proficiency in relevant technology tools. **

Salary

Base: $93,100 - $172,900 USD; Bonus/Equity: Target sales incentive included; Benefits: Comprehensive health, dental, vision, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 8+ years professional experience
  • 3+ years customer success experience
  • Direct or Indirect Tax experience

Nice-to-have

  • Master's degree preferred
  • Gainsight or Salesforce user experience
  • SaaS implementation skills
  • Cloud software delivery knowledge
  • Strong business acumen

Key Requirements

  • 4-year college degree required
  • Master's degree or equivalent preferred
  • Ability to travel 25%

Work Rights

Not specified

Tailored Resume

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