Base: £27,032.00; bonus/equity: up to £1,000 for c...
Fully remote
Handling inbound calls
Managing customer relationships
Financial services experience
Join a dynamic team in Warrington where your supportive nature and excellent conversational skills will help guide Lloyds Banking Group customers on their journey to financial health
Job Summary
Join a dynamic team in Warrington where your supportive nature and excellent conversational skills will help guide Lloyds Banking Group customers on their journey to financial health.
You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.
Internal career progression via Capita Academy, access to exclusive discounts, benefits and cash back, and 23 days' holiday (rising to 27) are among the benefits offered.
Matching Summary
Join a dynamic team in Warrington where your supportive nature and excellent conversational skills will help guide Lloyds Banking Group customers on their journey to financial health.
Salary
Base: £27,032.00; Bonus/Equity: up to £1000 for completion of route to competency; Benefits: Not specified
Skills & Requirements
Must-have
handling inbound calls
managing customer relationships
financial services experience
using multiple computer systems
Nice-to-have
supportive nature
excellent conversational skills
empathising with customers
embracing learning and development
Key Requirements
Prior experience with using multiple systems is essential