This role is a highly strategic position directly impacting the largest market for the company, leading growth of Japan's B2C online business
Job Summary
This role is a highly strategic position directly impacting the largest market for the company, leading growth of Japan's B2C online business.
The position offers experience managing large-scale consumer products in a market-leading cybersecurity company while enhancing data-driven decision-making skills.
Employees are supported with a career autonomy HR system and a corporate culture valuing customer focus, change, collaboration, innovation, and trustworthiness.
Matching Summary
This role is a highly strategic position directly impacting the largest market for the company, leading growth of Japan's B2C online business.
Skills & Requirements
Must-have
E-commerce platform operations
B2C online sales leadership
Customer success and upsell experience
Data-driven decision making
English communication intermediate level
Nice-to-have
CRM and MA tool experience
Data analysis with Excel and BI tools
Tech-touch promotional activities
Leadership and team coaching
Experience in SaaS or app products
Key Requirements
5+ years B2C customer success or user acquisition experience
Experience in online sales, digital marketing, or online channel operations
Leadership or management experience in similar roles
Intermediate English proficiency with overseas communication experience