Job 145728

Honeywell

Bucharest, Romania
Customer feedback analysis
Process maintenance activities
Handle customer configuration requests
As a Customer Experience Specialist here at Honeywell, you will enhance customer satisfaction by developing strategies, analyzing feedback, and driving improvements

Job Summary

  • As a Customer Experience Specialist here at Honeywell, you will enhance customer satisfaction by developing strategies, analyzing feedback, and driving improvements.
  • Processes a wide variety of maintenance related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, re-registrations.
  • Competitive salary regularly based on your performance, Enjoy 25 vacation days per year, plus extra days off for life's special events, Meal vouchers, Flexible benefits basket with monthly budget allocated.

Matching Summary

As a Customer Experience Specialist here at Honeywell, you will enhance customer satisfaction by developing strategies, analyzing feedback, and driving improvements.

Skills & Requirements

Must-have

  • Customer feedback analysis
  • Process maintenance activities
  • Handle customer configuration requests
  • Investigate interface errors
  • Fluent English

Nice-to-have

  • SAP experience
  • SalesForce experience
  • Analytical skills
  • Problem-solving skills
  • Team player

Key Requirements

  • College degree
  • Minimum 1 year of experience
  • Fluent English

Work Rights

Not specified

Tailored Resume

Cover Letter