Team Member, Affluent

RHB Bank

Kuala Lumpur, Malaysia
Customer inquiry handling
Cross-selling and up-selling
Strong telephone etiquette
The role involves efficiently handling customer inquiries while maintaining high standards of service

Job Summary

  • The role involves efficiently handling customer inquiries while maintaining high standards of service.
  • Team members will develop a strong understanding of the Bank's products and services.
  • Candidates must be willing to work on rotational shifts and handle customer complaints professionally.

Matching Summary

The role involves efficiently handling customer inquiries while maintaining high standards of service.

Skills & Requirements

Must-have

  • Customer inquiry handling
  • Cross-selling and up-selling
  • Strong telephone etiquette

Nice-to-have

  • Pleasant personality
  • Strong problem-solving abilities
  • Ability to manage stress

Key Requirements

  • Minimum Diploma or Degree holder
  • Experience in customer service
  • Willing to work on rotational shifts

Work Rights

Not specified

Tailored Resume

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