Servicenow Systems Specialist

Arctic Wolf

Remote
Remote
Itsm processes
Servicenow administration
Ci/cd practices
Arctic Wolf is seeking a ServiceNow Systems Specialist to enhance their IT Service Management practices, focusing on ITIL processes and continuous improvement in application delivery. The role is remote, emphasizing collaboration and innovation within a high-growth cybersecurity company. Ideal candidates will have extensive experience in IT operations and application development, particularly with ServiceNow

Job Summary

  • Establish and improve Arctic Wolf’s IT Service Management practices, working with internal IT teams to deliver world-class IT services on an enterprise scale.
  • Promote service ownership by establishing a solid Service Portfolio Management process and improve application development and delivery environments.
  • Enable continual service improvement through the effective use of metrics and key performance indicators, and support the implementation of service management and reporting tools.

Matching Summary

Match Score: 85

Arctic Wolf is seeking a ServiceNow Systems Specialist to enhance their IT Service Management practices, focusing on ITIL processes and continuous improvement in application delivery. The role is remote, emphasizing collaboration and innovation within a high-growth cybersecurity company. Ideal candidates will have extensive experience in IT operations and application development, particularly with ServiceNow.

Skills & Requirements

Must-have

  • ITSM processes
  • ServiceNow administration
  • CI/CD practices
  • ITIL framework
  • Service Portfolio Management

Nice-to-have

  • cross-functional process improvements
  • humble and productive engagement
  • architectural best practices
  • meaningful work
  • high-growth company

Key Requirements

  • 10 years experience in IT Operations and Application Development
  • B.S. in computer science, engineering, or equivalent experience
  • Strong knowledge of user lifecycle management

Work Rights

Not specified

Tailored Resume

Cover Letter