Program Assistant Iii - Treasurer's Office

me.iastate.edu

Onsite
Banking processes and procedures
Customer service experience
Microsoft word excel and outlook proficiency
The Treasurer’s Office at Iowa State University is seeking a Program Assistant III to manage payment records and assist with banking processes while providing information and advice to students, parents, and staff

Job Summary

  • The Treasurer’s Office at Iowa State University is seeking a Program Assistant III to manage payment records and assist with banking processes while providing information and advice to students, parents, and staff.
  • This role involves drafting letters to financial institutions, maintaining databases, monitoring office communications, and supporting senior personnel with complex financial matters.
  • Iowa State University offers comprehensive health and work-life benefits including retirement plans, onsite childcare, and various voluntary benefits and discounts.

Matching Summary

The Treasurer’s Office at Iowa State University is seeking a Program Assistant III to manage payment records and assist with banking processes while providing information and advice to students, parents, and staff.

Skills & Requirements

Must-have

  • Banking processes and procedures
  • Customer service experience
  • Microsoft Word Excel and Outlook proficiency
  • Payment record maintenance
  • Financial data reconciliation
  • Communication and negotiation skills

Nice-to-have

  • Higher education office environment experience
  • Ability to de-escalate challenging situations
  • Problem-solving skills
  • Teamwork and independent work capability
  • Website maintenance support

Key Requirements

  • High school diploma or equivalent
  • 5 years of related experience
  • Legal authorization to work in the U.S. without sponsorship

Work Rights

Must be legally authorized to work in the U.S. without sponsorship

Tailored Resume

Cover Letter