Technicien Helpdesk (h/f)

Fortil Group

La Seyne-sur-Mer, France
On-site
Windows 10/11 support
Active directory management
Office 365 administration
Fortil Group is seeking a Helpdesk Technician in La Seyne-sur-Mer, France, to provide technical support in a secure environment. The role involves assisting users, diagnosing technical issues, and maintaining IT infrastructure, with a focus on user satisfaction and service continuity

Job Summary

  • The role involves providing technical assistance and support to users within a high-security environment.
  • Responsibilities include diagnosing workstation issues, managing user accounts, and deploying IT equipment.
  • The company offers opportunities for internal evolution, skill development, and potential partnership status.

Matching Summary

Match Score: 85

Fortil Group is seeking a Helpdesk Technician in La Seyne-sur-Mer, France, to provide technical support in a secure environment. The role involves assisting users, diagnosing technical issues, and maintaining IT infrastructure, with a focus on user satisfaction and service continuity.

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Active Directory management
  • Office 365 administration
  • Ticketing system usage
  • Local network troubleshooting
  • On-site client interventions

Nice-to-have

  • Strong pedagogical skills
  • Service-oriented mindset
  • Continuous improvement contribution
  • Documentation writing ability

Key Requirements

  • Bac+2 degree in IT or networking
  • 2-3 years of helpdesk experience
  • Eligible for Confidential Defense clearance

Work Rights

Must be eligible for Confidential Defense clearance

Tailored Resume

Cover Letter