Customer Care Parts Coordinator

Clayton Homebuilding Group

Onsite
Maintaining inventory controls in office and warehouse
Taking and logging parts orders for dealers
Reviewing orders for correct quantities and parts
Clayton Homebuilding Group is seeking a Customer Care Parts Coordinator to manage inventory, process orders, and ensure a positive customer experience. The ideal candidate should possess strong organizational skills, effective communication abilities, and a detail-oriented mindset. This role offers a supportive culture and a range of benefits aimed at promoting employee wellness and growth

Job Summary

  • The Customer Care Parts Coordinator is responsible for facilitating and pulling required service parts while maintaining strict inventory controls.
  • Clayton Homebuilding Group offers excellent benefits including flexible health packages, competitive 401K matching, and paid volunteer time through the Clayton Impact program.
  • Team members are expected to communicate frequently with customers to set delivery expectations and follow up until claims are resolved.

Matching Summary

Match Score: 85

Clayton Homebuilding Group is seeking a Customer Care Parts Coordinator to manage inventory, process orders, and ensure a positive customer experience. The ideal candidate should possess strong organizational skills, effective communication abilities, and a detail-oriented mindset. This role offers a supportive culture and a range of benefits aimed at promoting employee wellness and growth.

Skills & Requirements

Must-have

  • Maintaining inventory controls in office and warehouse
  • Taking and logging parts orders for dealers
  • Reviewing orders for correct quantities and parts
  • Packaging and shipping parts within time frames
  • Communicating positively with customers

Nice-to-have

  • Developing understanding of common part names
  • Creating individual processes to improve experience
  • Reliable, responsible, and detail oriented attitude
  • Cooperative and positive manner with team members

Key Requirements

  • High School Diploma or associate degree preferred
  • Proficiency in MS Office software including Excel
  • Knowledge of AS400 preferred

Work Rights

Not specified

Tailored Resume

Cover Letter