Customer Service Associate (Logistic MNC, office hour, east) #HMS

RECRUIT EXPRESS PTE LTD

Singapore
Not specified
Prompt efficient service delivery
Critical information communication
Sales order processing via hotline
This job posting is for a Customer Service Associate position at a logistics multinational corporation in Singapore, requiring efficient order processing and communication with various teams. The role involves managing customer inquiries and ensuring adherence to procedural requirements, as well as providing administrative support

Job Summary

  • The role involves delivering prompt and efficient service for order processing through call centre hotlines and emails.
  • Candidates must ensure critical information regarding urgent deliveries and special timing requests is communicated and followed up until completion.
  • The position requires managing the flow of information between customers, principals, warehouses, and delivery teams to resolve order issues.

Matching Summary

Match Score: 75

This job posting is for a Customer Service Associate position at a logistics multinational corporation in Singapore, requiring efficient order processing and communication with various teams. The role involves managing customer inquiries and ensuring adherence to procedural requirements, as well as providing administrative support.

Skills & Requirements

Must-have

  • Prompt efficient service delivery
  • Critical information communication
  • Sales order processing via hotline
  • Issue resolution and rectification
  • Admin support including filing

Nice-to-have

  • Ability to coordinate flow of information
  • Strong analytical skills for verification
  • Willingness to perform assigned duties

Key Requirements

  • Experience in order processing or logistics preferred
  • Strong communication and problem-solving skills
  • Ability to adhere to strict sales procedures

Work Rights

Not specified

Tailored Resume

Cover Letter