Service Business Development Center Agent

Wesley Chapel Toyota

Wesley Chapel, FL, United States
Outbound and inbound customer phone calls
Responding via email and phone
Setting appointments for service department
Wesley Chapel Toyota is recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025

Job Summary

  • Wesley Chapel Toyota is recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
  • The role involves handling outbound and inbound customer calls, responding to internet leads, and setting appointments for the Service Department.
  • The company offers competitive pay, medical, dental, and vision plans, paid holidays and PTO, and a 401(k) retirement plan.

Matching Summary

Wesley Chapel Toyota is recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.

Skills & Requirements

Must-have

  • Outbound and inbound customer phone calls
  • Responding via email and phone
  • Setting appointments for Service Department
  • Entering customer information into CRM
  • Scheduling service appointments

Nice-to-have

  • Customer focused and energetic
  • Team oriented environment
  • Bilingual Spanish is a plus
  • Addressing customer concerns promptly

Key Requirements

  • Customer service or call center experience
  • Strong communication skills
  • Excellent computer skills
  • Highly organized with strong attention to detail
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter