Customer Banking Specialist - Potts Point

CommBank

Potts Point, AU
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on providing exceptional customer service in retail banking. The role involves engaging with customers about their banking needs, including home loans and financial advice, while promoting digital banking solutions. **

Job Summary

  • As the Customer Banking Specialist in our Potts Point Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on providing exceptional customer service in retail banking. The role involves engaging with customers about their banking needs, including home loans and financial advice, while promoting digital banking solutions. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Interest in career growth
  • Support for Indigenous Peoples
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter