Personal Banking Associate Trainee - Korean Or Spanish Language Skills Considered An Asset

TD Bank

Burnaby, British Columbia, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer service transactions
Provide information and advice
Build customer confidence
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, a typical day may look like engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Build customer confidence
  • Digital banking trends
  • Frontline staff support
  • Timely and accurate completion

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Proficiency in MS Office, branch software, and internet
  • Knowledge of banking solutions and processes
  • Self-starter with strong administration skills
  • Dynamic, diligent, and effective influencer
  • Strong communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter