Crm Specialist

circles.co

Islamabad, Pakistan
Onsite
Crm campaign management tools
Customer lifecycle analysis
A/b testing
Responsible for designing, creating & executing campaigns & digital journeys to drive customer retention, upsell, and cross-sell

Job Summary

  • Responsible for designing, creating & executing campaigns & digital journeys to drive customer retention, upsell, and cross-sell.
  • Collaborate with commercial teams to develop and manage campaign calendars, focusing on optimizing all channels and customer interactions.
  • Analyze customer data to identify trends, patterns, and insights, and answer business questions from management and stakeholders.

Matching Summary

Responsible for designing, creating & executing campaigns & digital journeys to drive customer retention, upsell, and cross-sell.

Skills & Requirements

Must-have

  • CRM campaign management tools
  • Customer lifecycle analysis
  • A/B testing
  • Data analysis for business decisions
  • Targeted campaign execution

Nice-to-have

  • Strong statistical concepts
  • Effective presentation skills
  • Proactive stakeholder engagement
  • Telecom industry experience

Key Requirements

  • 1-3 years of relevant experience
  • Bachelors in Business Administration/Computer Science or similar
  • Hands on experience in SQL, R/Python preferable
  • Hands on experience in BI visualization tools preferable

Work Rights

Not specified

Tailored Resume

Cover Letter