Business Services Specialist

Acumed LLC

Fully remote
Sap and salesforce data entry
Customer order processing
Resolving billing and shipping issues
Acumed LLC is seeking a Business Services Specialist to provide customer support by processing orders and resolving inquiries in a fully remote capacity. The ideal candidate will have strong communication skills and experience in customer service, along with proficiency in SAP and Salesforce

Job Summary

  • The Business Services Specialist interacts with customers to receive orders for products and provides information in response to inquiries.
  • The Specialist also resolves complaints following established procedures to ensure that good customer relations are maintained, and complaints are resolved fairly and effectively.
  • This role has work-from-home/remote flexibility.

Matching Summary

Match Score: 85

Acumed LLC is seeking a Business Services Specialist to provide customer support by processing orders and resolving inquiries in a fully remote capacity. The ideal candidate will have strong communication skills and experience in customer service, along with proficiency in SAP and Salesforce.

Skills & Requirements

Must-have

  • SAP and Salesforce data entry
  • Customer order processing
  • Resolving billing and shipping issues
  • Professional verbal and written communication
  • MS Office Suite proficiency
  • Typing 60 wpm

Nice-to-have

  • Positive professional communication style
  • Ability to work effectively on a team
  • High stress environment composure
  • Time management and multitasking skills

Key Requirements

  • High School diploma required
  • 1-2 years customer service experience
  • Ability to read and speak English

Work Rights

Not specified

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