Customer Service Representative (bilingual)

Abbott

Livermore, California, United States
Base: $25.00 – $50.00ph; bonus/equity: not specifi...
Fully remote
Handle inbound and outbound calls
Collect and record inr results
Assist with customer escalations
Abbott is a global healthcare leader with a portfolio of life-changing technologies, serving people in over 160 countries

Job Summary

  • Abbott is a global healthcare leader with a portfolio of life-changing technologies, serving people in over 160 countries.
  • This role involves handling inbound and outbound calls, assisting customers with demographic and plan changes, collecting results, creating supply orders, and providing basic technology instructions.
  • Abbott offers career development, free medical coverage options, an excellent retirement savings plan, tuition reimbursement, and is recognized as a great place to work globally.

Matching Summary

Abbott is a global healthcare leader with a portfolio of life-changing technologies, serving people in over 160 countries.

Salary

Base: $25.00 – $50.00/hour; Bonus/Equity: Not specified; Benefits: Medical coverage, retirement savings plan, tuition reimbursement

Skills & Requirements

Must-have

  • Handle inbound and outbound calls
  • Collect and record INR results
  • Assist with customer escalations
  • Provide product overview and instructions
  • Adhere to regulatory policies and HIPAA

Nice-to-have

  • Promote use of digital platforms
  • Work within constantly changing priorities
  • Be your true self and live a full life

Key Requirements

  • High School diploma or equivalent
  • 1-2 years of high call volume call center experience
  • Bilingual in Spanish
  • Strong computer skills
  • Proficient with Microsoft office programs

Work Rights

Not specified

Tailored Resume

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