Ingeniero De Soporte Técnico (presencial En México)
DXC Technology Australia & New Zealand
Mexico City, Mexico
On-site technical support
Infrastructure and application support
User interaction and communication
As a Technical Support Specialist, you will work on-site at the client's premises, providing fundamental technical assistance in infrastructure and applications
Job Summary
As a Technical Support Specialist, you will work on-site at the client's premises, providing fundamental technical assistance in infrastructure and applications.
This role involves direct interaction with users, collaboration with the team, and active participation in business projects related to infrastructure and cybersecurity.
DXC Technology aims to foster a culture of learning, diversity, and inclusion, dedicated to strong ethics and corporate citizenship.
Matching Summary
As a Technical Support Specialist, you will work on-site at the client's premises, providing fundamental technical assistance in infrastructure and applications.
Skills & Requirements
Must-have
On-site technical support
Infrastructure and application support
User interaction and communication
SLA tracking and adherence
Hardware and software troubleshooting
Nice-to-have
Continuous learning attitude
Team collaboration and problem-solving
Field services experience
Cybersecurity incident response
Key Requirements
Minimum 2 years of on-site hardware and software support experience
Bachelor's degree in a related field or equivalent experience
Basic knowledge of OneDrive, Intune & Autopilot
Basic knowledge of Microsoft Teams and Teams Rooms