Ennovatez PTE. LTD. is seeking an experienced Deskside/Desktop Support Engineer to provide Level 2 End User Computing support for multinational companies in Singapore. The ideal candidate should have strong troubleshooting skills in both hardware and software, with at least three years of relevant experience
Job Summary
The role involves providing Level 2 End User Computing support to multinational companies in Singapore with a focus on Windows OS environments.
Candidates will handle break-fix scenarios, IMAC support, and manage asset inventories while utilizing Service Desk ticketing systems.
The position requires willingness to travel between sites including Bedok and Changi North Rise, with off-hours support as needed.
Matching Summary
Match Score: 85
Ennovatez PTE. LTD. is seeking an experienced Deskside/Desktop Support Engineer to provide Level 2 End User Computing support for multinational companies in Singapore. The ideal candidate should have strong troubleshooting skills in both hardware and software, with at least three years of relevant experience.
Skills & Requirements
Must-have
Level 2 End User Computing support
Windows OS expertise
PC hardware and software troubleshooting
IMAC support experience
Asset and peripherals inventory management
Service Desk ticketing systems proficiency
Nice-to-have
IOS and android device troubleshooting
Meeting room and AV equipment knowledge
VIP support experience
Smart hands support for networks and servers
Excellent interpersonal skills
Customer centric service excellence
Key Requirements
Diploma or Bachelor's degree in Computer Science or IT
At least 3 years of IT deskside support experience
Proven work experience as a desktop support engineer