Sales/Service Coordinator (Marine Navcom)

DIRECT SEARCH ASIA PTE. LTD.

Singapore
Customer inquiry and complaint resolution
Service project management from po confirmation
Daily service schedule development
The role involves owning service projects from purchase order confirmation to final execution while coordinating internal and external resources

Job Summary

  • The role involves owning service projects from purchase order confirmation to final execution while coordinating internal and external resources.
  • Candidates must possess a basic understanding of marine navigation systems such as ECDIS, Satellite, AIS, or Radar.
  • The position requires partnering with Sales and Finance teams to ensure accurate invoicing aligned with profitability goals.

Matching Summary

Match Score: 75

The role involves owning service projects from purchase order confirmation to final execution while coordinating internal and external resources.

Skills & Requirements

Must-have

  • Customer inquiry and complaint resolution
  • Service project management from PO confirmation
  • Daily service schedule development
  • Spare parts coordination with engineers
  • Compliance with export guidelines

Nice-to-have

  • Positive and responsible attitude
  • Strong interpersonal relationship building
  • Efficient operational problem solving
  • Professional representation of company standards
  • Actionable feedback for continuous improvement

Key Requirements

  • Familiarity with ECDIS, Satellite, AIS, or Radar systems
  • Bachelor's degree or diploma in Electronic/Electrical Engineering
  • 1-2 years experience in customer service or maritime coordination
  • Clear oral and written communication in English
  • Navy/Deck Cadet background welcomed

Work Rights

Not specified

Tailored Resume

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