Retail Customer Service Officer

AusPost

Katanning, Western Australia, Australia
Not specified; casual position with pyid training
**
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
** Australia Post is seeking a Retail Customer Service Officer for their Katanning location. The role involves providing excellent customer service, handling transactions, and supporting community engagement, with a focus on inclusivity and team collaboration. **

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Candidates will receive extensive paid training for six weeks before starting a casual 'on-call' roster with potential short-notice shifts.
  • Australia Post offers a supportive culture focused on trust, inclusivity, and career development opportunities for all employees.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer for their Katanning location. The role involves providing excellent customer service, handling transactions, and supporting community engagement, with a focus on inclusivity and team collaboration. **

Salary

Not specified; Casual position with paid training

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly
  • Standing for full shift duration
  • Flexible roster including unscheduled shifts

Nice-to-have

  • Friendly and enthusiastic personality
  • Team-oriented work environment
  • Interest in community resilience
  • Up-selling and cross-selling skills

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kg
  • Availability for flexible shifts

Work Rights

Not specified

Tailored Resume

Cover Letter