Technician 1, (enterprise Customer Monitoring Center)

The Comcast Ncbcuniversal Foundation Inc

Base pyy: $19.29; bonus/equity: not specified; ben...
System and network monitoring
Rapid detection and repair of network faults
Troubleshooting and corrective actions
Responsible for day-to-day monitoring of systems and performance of the National Network Operation Center surveillance operation for rapid detection and repair of network faults

Job Summary

  • Responsible for day-to-day monitoring of systems and performance of the National Network Operation Center surveillance operation for rapid detection and repair of network faults.
  • Monitors databases, networks, operating system devices and software applications to detect service degradation and/or failure errors, and performs corrective actions.
  • The work schedule for this role is 2am to 10:30am CT, Saturday through Wednesday with Thursday and Friday off.

Matching Summary

Responsible for day-to-day monitoring of systems and performance of the National Network Operation Center surveillance operation for rapid detection and repair of network faults.

Salary

Base Pay: $19.29; Bonus/Equity: Not specified; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • System and network monitoring
  • Rapid detection and repair of network faults
  • Troubleshooting and corrective actions
  • Customer communication and expectation setting
  • Documentation development and improvement

Nice-to-have

  • Adaptability and resilience
  • Self-motivation and teamwork
  • Professional integrity and etiquette

Key Requirements

  • Associate's Degree or equivalent experience
  • 0-2 Years of relevant work experience
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter