Sr. Member Services Representative

Ncsecu

Not specified
Broad knowledge of branch operations
Critical thinking and problem-solving skills
Experience in member services
The Sr. Member Services Representative position at Ncsecu focuses on providing exceptional member service while overseeing branch operational procedures and mentoring junior staff. Candidates should possess significant experience in member services, problem-solving skills, and a commitment to the credit union's philosophy of "People Helping People."

Job Summary

  • Join a team that believes in the credit union philosophy of 'People Helping People'.
  • Assist in training and mentoring less experienced staff while ensuring compliance with policies.
  • Engage with the community and maintain a professional demeanor in all interactions.

Matching Summary

Match Score: 85

The Sr. Member Services Representative position at Ncsecu focuses on providing exceptional member service while overseeing branch operational procedures and mentoring junior staff. Candidates should possess significant experience in member services, problem-solving skills, and a commitment to the credit union's philosophy of "People Helping People."

Skills & Requirements

Must-have

  • Broad knowledge of branch operations
  • Critical thinking and problem-solving skills
  • Experience in member services

Nice-to-have

  • Positive attitude towards members
  • Effective communication skills
  • Ability to work independently

Key Requirements

  • High school diploma or GED equivalent
  • Minimum of 4 years related experience
  • Must complete Credit Unions Core Module Program

Work Rights

Not specified

Tailored Resume

Cover Letter